We bought our Hot Springs tub from East Texas Spa in May 2010. My husband and I have spent hundreds of hours enjoying our hot tub with not one single problem. It runs 356 days out of the year. We get in if it’s cold outside or after working in the yard in the summer. All we have to do is treat it once a week by simply pouring in SILKBALANCE! That’s it how easy can it be? No worries about balancing chemicals or having water tested. So much easier than a pool! Thank you Heidie Healy at EAST TEXAS SPA! We highly recommend this brand and this store! Satisfaction is their #1 priority! Very helpful and friendly. We send all our friends and family to the store! Love my hot tub!!!!!