Published : November 18, 2019

The SilkBalance spa water care team has returned from a successful trip to New Orleans for the annual International Pool | Spa | Patio Expo in the Big Easy, but not before some of the best hot tub water care retailers were unveiled. After working days at the Ernest N. Morial Convention Center and dining on the world-famous Bourbon Street, we took time out to recognize our top retailers for making spa water care easy. We also want to give a big thanks to the team at Pat O’s on the River who hosted our private event and served as a great backdrop to unveil the following SilkBalance retail award winners for this year:




The 2019 Authorized SilkBalance Retailer Award Winners:



  • Dealer of the Year Award – Mountain Hot Tub (Montana)
  • Most Improve Dealer Award – Hot Spring Spas & Pool Tables 2 (North Dakota)
  • Most Promising Dealer Award – Bullfrog Spas of Utah
  • All-Star Sales Team Award – Lifestyles Hot Tubs (Michigan)
  • Customer Service Award – Coleman Bright Ideas for Your Home (Texas)
  • Outstanding Achievement in Sales Award – Don Riling & The Olympic Hot Tub Team (Washington)
  • International Dealer of the Year Award – Happy Hot Tubs – (United Kingdom)
  • Wellness Leadership Award – Nate Hlibichuk of Hot Spring Spas & Pool Tables 2 


SilkBalance is pleased to offer industry awards to our top performing retailers. Many of these awards were instituted at the beginning of our history, in 2008, and continue today as standards for authorized dealers to attain. Hot tub store owners authorized to sell SilkBalance – and their team members – qualify for these awards annually.

Displaying these awards in their stores is a visual and tangible testament to their customers that they remain committed to providing them with quality products. It also helps builds trust and rapport when this success is shared publicly. We believe it’s important for our authorized dealers to share with their customers and employees that they are interested in growing with them by building relationships that last

generations and concurrently establishing their stores as trusted destination for leisure products and spa water care. Many of the awards criteria are based on sales volume, merchandising presentation and marketing – some of the basics of business. But some consideration is placed simply on executing business practices remarkably well.

At SilkBalance, we feel it’s important to reward our external customers – our dealers and suppliers. We have created this annual system of rewards and recognition. As dealers grow, the potential for success stories from various segments of their business also grows.

Our global dealer network is why SilkBalance is in business – because they help us provide easy spa water care to hot tub owners everywhere. Their success is our success. We believe that recognizing them is a commitment to an ongoing partnership and it creates a win-win-win situation from manufacturer to retailer to end user. That’s why we award top performers for their roles.

Congrats again to these top SilkBalance retailers. Their awards also serve as victories for all their customers.

Happy Hot Tubbing

By Eric Vician
Director of Promotions & Key Accounts

Eric Vician of SilkBalance Hot Tub Water Care




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