Hello! We love Silk for a lot of reasons but the #1 reason being the ease of use! It is so simple to use which really takes the guesswork out of the process. Being a family of FIVE we have a busy life. Using Silk is easy and quick. The #2 reason is the smell and feel. Ok, maybe those are two seperate reasons but I can’t decide which is better! Maybe I have a sensitive nose, but I love how the water has that clean smelling scent. The feel of the water makes my skin feel smooth and silky (duh)! Those are my compliments to a very cool product. Thank you!