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It was nice meeting you at the Twilight Hot Tub booth at the Victoria Home Show at the Juan de Fuca Rec Centre this past weekend. As I mentioned, I bought a Hot Tub from Twilight Hot Tubs 4 years ago, and really love it. However, my wife and step-daughter have complained over the years about feeling itchy after soaking in the tub. This past January, I switched from my regular chemical treatment process to Silk Balance. Four months later, the water is still crystal clear, and my family no longer complain about the itchy feeling they have. I heartily recommend this product.