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My wife and I absolutely love SilkBalance. My wife was not using our spa, as she would itch after using it and also did not like smelling of chemicals. We’ve been using SilkBalance for a while now, and the spa is always clear, no smell of chemicals, and best of all, NO ITCHING! We will continue to use your product and we always tell our friends who own spas. In fact, that is how we heard about your product, from someone else who used it and was so impressed with it and they told us! Thank you for making a wonderful product for our spa.