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We are 20 year loyal customers of Baker Pool and Spa and could not be happier with our Hot Spot SX spa. We are so greatful we decided to use the Silky Balance sysetm on our second purchase. We usually get in in the evening and wash away all our stress and go straight to bed eager to feel the full relaxation as we drift to sleep. We have definately noticed, no itchy or dry skin that can be left with other products before Silky balance came into our life. My husband and I feel great about letting out grandson swim in the ” HOT POOL” with the milder chemicals, and imrpoved cleanliness of the water. ASsyou can see, We are all fans!